Degen Fantasy Support

Free fantasy sports betting leagues with friends — no real money, ever.

Need help? We answer every message.

Email Support

trevor.boiles@cloudsuiteconsulting.co · Typical response within 24 hours.
Reports of objectionable content or abusive users are reviewed within 24 hours.

Getting Started

How do I create a league?

Tap Leagues → Create League, give it a name, and set your season and bankroll options. You’ll get an invite code to share with friends.

How do I join a friend’s league?

Tap Leagues → Join League and enter the invite code your commissioner shared with you.

How do I place a bet?

Open the Bet tab, pick a game, tap the line you want (spread, moneyline, total, or a player prop), enter your unit amount, and confirm. Bets settle automatically once the game finalizes.

Money & Units

Is this real money gambling?

No. Degen Fantasy uses virtual units with no real-world value. They cannot be cashed out or exchanged for money, goods, or services. Nothing in the app can be won or lost in real currency. It is a simulation built for entertainment among friends.

What are units?

Units are the app’s virtual currency. Every member starts a league with the same virtual bankroll so everyone competes on equal footing.

My bankroll reset — is that a bug?

No. Leagues can be configured to reset bankrolls on a weekly schedule, and the Casino bankroll resets weekly as part of the Casino Side-Pot. Your season record and stats are never reset by this.

Degen Fantasy Pro

What does Pro include?

Pro is an optional auto-renewing subscription that unlocks premium league and casino features. Everything essential — creating leagues, joining leagues, and placing simulated bets — is free.

How do I restore my subscription on a new device?

Sign in with the same account, open the Pro screen, and tap Restore Purchases. Make sure you’re signed into the same Apple Account that made the original purchase.

How do I cancel?

Subscriptions are managed by Apple, not by us. On your iPhone open Settings → [your name] → Subscriptions, select Degen Fantasy, and tap Cancel Subscription. For refunds, use Apple’s Report a Problem page.

Account & Safety

How do I report objectionable content or an abusive user?

Long-press any chat message to report it, or open a player’s profile to report or block them. Reports are reviewed within 24 hours; violating content is removed and offending accounts may be suspended or banned.

How do I block someone?

Open the user’s profile and tap Block. You will no longer see their content, and blocking also ends the friendship between your accounts.

How do I delete my account?

Go to Profile → Delete Account. This removes your sign-in credentials, your profile, your email address, and your personal statistics. If you also want your records inside shared leagues erased, email us and we’ll handle it within 30 days.

I forgot my password.

On the sign-in screen tap Forgot Password and we’ll email you a reset link. If you signed up with Sign in with Apple, use that same button to sign back in — there is no separate password.

Troubleshooting

Odds or scores look wrong or out of date.

Odds and scores come from third-party sports data providers and can occasionally lag or be temporarily unavailable. Pull down to refresh. If a line still looks wrong an hour later, email us with the game and we’ll investigate.

A bet didn’t settle.

Bets settle automatically after a game is marked final by our data provider, which can take a little while after the final whistle. If a bet is still open more than a few hours after the game ended, email us with your league name and the bet.

Legal

Privacy Policy

Degen Fantasy is an independent product of CloudSuite Consulting Group LLC and is not affiliated with, endorsed by, or sponsored by any sports league, team, organization, or sportsbook. All team names, league names, logos, and related trademarks are the property of their respective owners.

© 2026 CloudSuite Consulting Group LLC